Shipping Policy
This Shipping Policy establishes standardized logistics rules for all mouse product orders placed on our online store, applying equally to all domestic and international retail customers. The policy covers order processing timelines, packaging standards, shipping alternatives, delivery timeframes, tracking services, liability specifications, and exception handling guidelines. By completing payment and confirming an order on our platform, all users unconditionally acknowledge and agree to abide by all terms outlined in this policy. Our core shipping objective is to ensure every mouse product is professionally packaged, completely intact, and delivered within a reasonable and transparent time frame.
All valid orders enter formal processing within one to three business days after successful payment confirmation. The standard processing workflow includes order information verification, product functional inspection, accessory collation, anti-collision packaging, and warehouse outbound registration. As refined electronic peripheral products, all mice are packed with shockproof foam, dust-proof inner bags, and reinforced outer cartons to prevent extrusion, vibration damage, surface scratches, and accessory loss during long-distance transportation. Orders submitted during weekends, official public holidays, and peak shopping seasons will be processed sequentially on the next working day to guarantee packaging quality and shipment accuracy without compromise.
We provide multiple graded shipping options to accommodate different customer timeliness requirements, including standard shipping, expedited shipping, and international cross-border shipping services. Standard shipping serves most conventional regional orders with an estimated delivery period of five to twelve business days, covering mainstream urban and suburban areas. Expedited shipping offers priority processing and fast logistics transit, achieving delivery within two to five business days for eligible regions with additional service fees applied. International shipping generally takes ten to twenty-five business days, with actual delivery speed subject to destination customs clearance procedures, local logistics efficiency, and regional policy restrictions.
Once orders are dispatched, real-time tracking information will be automatically generated, allowing customers to monitor package transit status throughout the entire delivery process. We undertake full responsibility for product damage, functional failure, or accessory loss caused by defective packaging and warehouse operational errors before shipment. Meanwhile, we are not liable for delivery delays, package abnormalities, or delivery failures triggered by uncontrollable external factors, including extreme weather, natural disasters, regional logistics suspension, customs detention, incorrect customer-provided receiving information, and remote area delivery restrictions. We reserve the right to adjust shipping fees, service coverage, and processing rules without prior notice, with all updated terms taking effect immediately after official website publication.